KERRY LOWE
eCommerce Consultant
Drawing on over 20 years of invaluable experience, I’ve played a pivotal role in scaling high-traffic eCommerce websites and driving international growth for multiple retail businesses. My approach blends strategic insights with practical execution, incorporating digital product management skills to ensure your business achieves sustainable growth.
No matter the challenges your eCommerce venture is facing or the ambitious goals you’re striving to achieve, I’ll provide professional, pragmatic, and tailored guidance to meet your unique needs. From optimising operations to enhancing customer experiences, I’m here to help you navigate the complexities of digital growth.
I’m excited to partner with you and help your eCommerce business reach its full potential
ABOUT ME
Helping eCommerce Businesses Achieve Their Full Potential
With over two decades of experience across Australia and the UK, I’ve helped businesses elevate their digital and eCommerce operations by combining strategic vision, digital product management skills, and a customer-focused approach.
My approach bridges the gap between business strategy, technology, and customer needs to drive growth, improve performance, and build lasting customer relationships.
I’ve worked with companies of all sizes, from start-ups to established brands, providing tailored solutions for a wide range of digital challenges. Recently, I’ve been helping a client in Perth refine their eCommerce strategy, build out their team, and improve their daily processes.
If you’re looking for actionable insights and hands-on expertise to take your eCommerce business to the next level, let’s work together to achieve remarkable results.
CONSULTING SERVICES
Guidance in strategy, optimisation, and more to drive your eCommerce business forward
ECOMMERCE STRATEGY
Are you looking for expert guidance in shaping strategies around your products, customers, or technology needs?
I specialise in developing integrated strategies that drive eCommerce growth and maximise customer lifetime value.
Our journey starts by crafting a compelling vision for your business. Through in-depth analysis, we’ll uncover key insights that inform our decisions. Together, we’ll set clear targets and carefully map out the path to success.
INSIGHT & OPTIMISATION
Boost your website’s performance with actionable insights!
I’ll provide a comprehensive audit with tailored recommendations, covering SEO, content, speed, conversion rates, and platform analysis. Together, we’ll unlock your website’s full potential, ensuring a seamless user experience that drives impactful results for your online business.
AGENCY/PARTNER SELECTION & MANAGEMENT
Struggling to maximise the value of your digital agency or unsure how to choose the right technology partners?
I’m here to help you identify your exact needs across digital marketing, website development, email, social media, customer service, and logistics. Together, we’ll set clear expectations and ensure your agencies and technology partners deliver the results your business deserves.
BUILDING OR RE-PLATFORMING
Navigating the eCommerce platform selection process can be overwhelming, especially at the start of your eCommerce journey. I’m here to simplify that process and guide you in choosing the perfect platform for your business.
With my expertise, we’ll evaluate your specific needs and identify the eCommerce platform that best supports your goals, ensuring a strong foundation for your online success.
TESTIMONIALS
Endorsements from professionals I’ve worked with
“Kerry is an expert in all things eCommerce and is clearly incredibly passionate about delivering continuous value for customers and businesses, in the right way. Whilst working alongside her at Argos and Sainsbury's, I was always really impressed with the clear, strategic thinking, broader eCommerce experience, and customer-centricity that Kerry brought to the conversations.
She's also a great leader - even whilst working through some very tricky projects, Kerry was always able to effectively lead cross-functional teams through to delivery and get colleagues and stakeholders onboard with her clear vision and plans.
I wouldn't hesitate to work with Kerry again and can definitely recommend her for any eCommerce and Digital roles.”
Lilly Keating
Head of Product - Sainsbury’s Digital, Tech, Data
“Having worked with Kerry across a number of different positions through Argos and Sainsbury’s Tech, I can't recommend her highly enough. She applies her experience working defining the 'why' and the 'what' with the engineering teams, understanding that partnership is how we will get to the best outcomes and build the best solutions. She will ask difficult questions and ensure that the both the business and the team themselves are in the right place and do not make commitments that cannot be achieved. We had some complicated challenges to deliver in both the content and Tu clothing spaces and all were met even when they involved some difficult decision making.
Kerry is also a very good listener and coach, helping individuals in the team develop, an important skill to have when too many people just like the sound of their own voice and opinion and don't pay attention to the feelings of others.”
Bleddyn Williams
Director of Engineering - Sainsbury's
“Kerry's knowledge of product management practices, the eCommerce industry and ability to quickly pick up on the finest of technical details make her an invaluable asset to any online business.
Having sparred with Kerry a few times over our three and a half years of near daily contact, believe me when I say you want Kerry fighting your corner. Kerry is a highly effective leader and a formidable force in any project.
I highly recommend Kerry for any digital project and I would jump at the opportunity to work with her again.”
Nick Jones
Senior Developer - Shopify
LETS CONNECT
Whatever eCommerce challenge you’re facing or goals you’re striving to achieve, I’ll provide professional, pragmatic guidance tailored to your business needs.